FAQ
Helpful Info About Pools, Spas & Our Process
Got questions about building your dream pool or spa? Find clear answers here.
Learn about fibreglass pool options, luxury spa add-ons, Aqua Technics features, construction timelines, and maintenance tips.
Use our FAQs to plan your project step-by-step and move forward with confidence.
Frequently Asked Questions
NV Pools & Spas is your trusted choice for high-quality pool design and installation. We help you choose the pool or spa that suits your budget, space, and lifestyle.
Here you’ll find answers to some of the most common questions about our services, giving you peace of mind when choosing your pool or spa.
I live just outside of Mackay. Can you come to my home to complete a pool or spa installation?
We install pools and spas across Mackay and nearby areas. Most locations within the Mackay Regional Council are covered, and in many cases, we can travel further. Contact us today to confirm your location and arrange a visit from our design and installation team.
Is it necessary to hire a professional for pool installations?
Yes. Even though the fibreglass pools and spas we install in Mackay are easier to set up than concrete pools, installation is still a complex process that requires specialist skills. NV Pools and Spas have licensed professionals to ensure your pool is installed correctly, meets all required standards, and has the necessary insurances in place for warranty coverage.
When you choose NV Pools & Spas for your installation, you benefit from:
- A fully licensed and insured installation team
- Compliance with all safety and building regulations
- Expertise in fibreglass and concrete pool installations
- Precision in every step, from site preparation to finishing touches
- A pool and surrounding area completed to the highest standard
Can you help me choose a pool?
Yes. The design team at NV Pools & Spas has extensive experience in supplying and installing luxury swimming pools and spas. We start by discussing the purpose of your pool, assessing your outdoor space, and then recommending options that suit your budget, style, and lifestyle.
When you work with us, you can expect:
- Expert advice tailored to your needs
- A design that complements your home and landscape
- Options that balance beauty, functionality, and budget
- Guidance on features, materials, and finishes to enhance your pool
Do your pools come with a warranty?
Yes. All fibreglass pools we supply and install from Aqua Technics include:
- Extended Lifetime Structural Warranty
- Lifetime Interior Surface Guarantee
For our concrete pool options, we provide the standard builder’s warranty in line with relevant building standards.
What is the Pool ColourGuard?
Pool ColourGuard is a patented surface protection system exclusive to Aqua Technics Pools. Our Pool ColourGuard in Mackay uses dual coat technology to protect the fibreglass from colour loss and weathering, keeping your pool vibrant and beautiful for years.
Benefits of Pool ColourGuard include:
- Fade-resistant colour that stays bright over time
- UV protection to withstand harsh sunlight
- Superior resistance to chemical and weather damage
- Long-lasting surface finish for a premium appearance
Can I choose the colour of my pool?
Yes, you can!
Aqua Technics Pools offers 15 colours and finishes designed to complement your backyard and lifestyle. Check your fibreglass pool colour options here.
For concrete pools, we provide a wide selection of pebblecrete colours so you can achieve the exact look you want.
Contact our team to explore the options that best suit your style and budget.
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